Top 10 Reasons Passport Photos Get Rejected
Avoid the most common mistakes that cause passport photo rejections and delays in your application.
1. Wrong background colour
The UK Passport Office requires a plain cream or light grey background. White, blue, or patterned backgrounds are rejected immediately.
2. Incorrect photo size
Photos must be exactly 45mm × 35mm. Even a few millimetres off can cause rejection.
3. Head size out of range
Your head must measure between 29mm and 34mm from chin to crown. Too small or too large, and it is rejected.
4. Smiling or unnatural expression
A neutral expression is required. Smiling, frowning, or raised eyebrows are not allowed.
5. Eyes closed or looking away
You must look directly at the camera with both eyes clearly open.
6. Shadows on the face
Shadows caused by poor lighting can obscure facial features and lead to rejection.
7. Wearing glasses
Glasses often cause glare or partially cover the eyes. The Passport Office recommends removing them.
8. Head coverings
Hats and non-religious head coverings are not allowed. Religious coverings must not obscure the face.
9. Poor image quality
Blurry, pixelated, or over-compressed photos are rejected. The photo must be high resolution.
10. Photo too old
Your photo must have been taken within the last month. Older photos may be rejected if your appearance has changed.
How to avoid rejection
Use DigitalPhotoPassport to check your photo before you submit your application. Our AI-powered compliance check catches all of these issues instantly, giving you peace of mind.